PRIVACY POLICY

Introduction

The Black Horse, East Hanney ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website (the "Website") or interact with us directly.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Your name, email address, phone number, and postal address when you make a booking, fill out a form on our Website, or contact us directly.
Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology used to access our Website.
Usage Data: Information about how you use our Website, services, and interact with our content.

How We Use Your Information

We use your personal data for the following purposes:

To Provide and Improve Our Services: Manage bookings, respond to enquiries, and enhance your experience on our Website and at the pub.
To Communicate with You: Replying to your queries, sharing important updates, and letting you know about events or promotions you might enjoy.
To Meet Legal Obligations: Keeping records and complying with legal requirements under UK law.

Cookies
Our Website uses cookies to distinguish you from other users. This helps us provide a better browsing experience and allows us to improve the Website. Please refer to our Cookie Policy for full details.

Data Sharing and Disclosure

We will never sell or trade your personal data. We may only share it in the following circumstances:

Service Providers: Trusted third-party providers who help us operate the Website or manage bookings, under strict confidentiality agreements.
Legal Requirements: If legally required, we may disclose your personal data to public authorities.

Data Security

We have put appropriate technical and organisational measures in place to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Request access to your personal data.
Request correction or deletion of your personal data.
Restrict or object to our processing of your data.
Request the transfer of your data to another party.

To exercise any of these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Address: The Black Horse, East Hanney, Wantage, Oxfordshire, OX12 0JE
Phone: 01235 867179

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please check back periodically for updates.