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TERMS & CONDITIONS

Last Updated: April 2025

Welcome to The Black Horse, East Hanney! These Terms and Conditions set out the rules for using our website and making use of our services. By accessing or using our site, you agree to comply with these terms. If you do not agree with them, please refrain from using our website or services.

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1. General Use

1.1. By accessing The Black Horse’s website, you confirm that you are at least 18 years of age or have the permission of a legal guardian.  
1.2. We reserve the right to update or amend these Terms and Conditions at any time. Continued use of the website implies acceptance of any changes.

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2. Bookings & Payments

2.1. The Black Horse may offer online or phone booking services for dining and events. By making a booking, you confirm that all information provided is accurate and up to date.  
2.2. Should we need to cancel or alter a booking due to unforeseen circumstances (e.g. staffing issues, weather, or private events), we will do our best to offer an alternative date or a full refund if applicable.  
2.3. For group bookings or special events, deposits may be required and are non-refundable unless otherwise stated.

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3. Content & Intellectual Property

3.1. All website content, including logos, photos, text, and designs, is the property of The Black Horse, East Hanney, and is protected under copyright and intellectual property laws.  
3.2. You may not use, copy, or distribute our content for commercial use without prior written consent.

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4. User Conduct

4.1. You agree not to use our website for any unlawful purposes or in any way that may damage, disable, or impair the site.  
4.2. Misuse of the site—such as attempting to access restricted areas or transmit malicious software—may result in access termination and legal action.

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5. Third-Party Links

5.1. Our website may contain links to other sites, such as event partners or review platforms. We are not responsible for the content, privacy practices, or terms of those third-party websites.

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6. Limitation of Liability

6.1. The Black Horse accepts no liability for any direct or indirect loss, damage, or inconvenience arising from your use of our website.  
6.2. While we strive to provide accurate and current information, we do not guarantee that all details on the website are error-free or up to date.

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7. Privacy Policy

7.1. Your use of our website is also governed by our [Privacy Policy], which explains how we collect, store, and use your personal data in compliance with UK GDPR regulations.

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8. Dietary Requirements & Allergies

8.1. We do our best to cater for dietary needs and allergens, but cannot guarantee a completely allergen-free environment. Please inform staff of any allergies or intolerances when booking or ordering.  
8.2. Menus and ingredients are subject to availability and may change without notice.

 

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Address: The Black Horse, East Hanney, Wantage, Oxfordshire, OX12 0JE  

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